Effective Date: [14-08-2015]
Thank you for choosing Uno Hacker for your requirements. We are committed to providing top-quality services to our valued customers. This Refund Policy outlines the terms and conditions governing refunds for our online services.
1. Refund Eligibility
1.1. Refunds may be requested within 2 days of the original purchase date. After this period, we are unable to process refund requests.
1.2. To be eligible for a refund, the service(s) must not have been substantially utilized or completed by the customer.
1.3. Refunds are not applicable to any personalized or customized services that were tailored specifically to the customer’s requirements.
2. How to Request a Refund
2.1. To initiate a refund request, the customer must contact our Customer Support Team. The request must include the following details:
- Order number
- Reason for the refund request
- Any relevant supporting documentation
2.2. Our Customer Support Team will review the refund request and may request additional information or clarification if necessary.
3. Refund Process
3.1. Once the refund request is approved, the refund will be processed using the same payment method used for the original purchase. Please allow 4 business days for the refund to reflect in your account.
3.2. Refunds will be issued in the original currency of the purchase. We are not responsible for any differences in exchange rates or fees incurred during the refund process.
4. Non-Refundable Situations
4.1. We do not offer refunds in the following situations:
- The customer fails to provide accurate or complete information required for the service.
- The customer changes their mind or decides they no longer need the service after the work has commenced.
- The customer violates our Terms of Service.
- Force majeure events that hinder the service delivery but are beyond our control.
5. Dispute Resolution
5.1. In the event of a dispute regarding a refund, we encourage the customer to contact our Customer Support Team to resolve the issue amicably.
6. Changes to Refund Policy
6.1. Uno Hacker reserves the right to amend or update this Refund Policy at any time without prior notice. Changes will be effective upon posting on our website.
7. Contact Information
7.1. If you have any questions or concerns about our Refund Policy, please contact us at
By using our services, you acknowledge that you have read and understood our Refund Policy and agree to its terms and conditions.